TERESA ALLEN is owner of a national training and consulting firm focused on bringing common sense solutions to business and life!
Teresa has been listed on GlobalGurus.org Top 30 Service Experts for five years with two years at #1. Teresa ranked in the Top 10 of U.S. Speakers on Speaking.com for five years. Her business, Common Sense Solutions, is a recipient of the Customer Service Training Practice of the Year Award from the International Stevie Awards for Customer Service.
Author of Common Sense Service: Close Encounters on the Front Lines, and co-author of The Service Path: Your Roadmap for Building Strong Customer Loyalty, Teresa is an internationally recognized customer service expert. She has presented her highly acclaimed customer service keynotes and customer service and sales training programs across the U.S. and abroad for twenty-five years. Teresa is a two time ASTD Trainer of the Year Award recipient.
In addition to speaking and training, Teresa has appeared in several motion pictures, has served as guest host of local television programming, and has authored business articles in regional, national and international publications. Teresa’s Get Common Sense customer service blog is syndicated by Customer Think, B2B, and Small Biz Club sponsored by Office Depot.