Katie is a customer experience specialist and published author, dedicated to cultivating high-value customer experience through data, design and culture. Her work is driven by the principle “Make your bed, and then make their day!”, meaning get the basics right and then create those ‘wow’ moments! She has spent over a decade in experience design working within both the not for profit and commercial sector and now runs her own customer experience consultancy, CULTIVATE Customer Experience by Design.

Γεωργία Γιαναδοπούλου, T: 210 6617777 (εσωτ. 237), Ε: [email protected]
  Μαρίνα Καφέζα, Τ: 210 6617777 (εσωτ. 252), Ε: [email protected]