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Head of Customer Research, Zappos.com

Alex Genov


Alex is an experienced customer research professional who applies his Experimental Social Psychology background and his passion for research, design, and innovation to solving important customer and business problems. His professional goal is to help teams create remarkable products and services which make people’s lives easier and more enjoyable.

Currently Alex is leading Customer Research for the Zappos Family of Companies.  In previous positions, he was responsible for research and usability of the products and services for companies like TurboTax (Intuit), State Farm Insurance, and the Active Network.   He has over 20 years of relevant experience – 5 years of academic research and over 15 years of customer research in the software industry.  Alex received his PhD in Experimental Social Psychology from Clark University.   His areas of research include: defining and measuring emotions, individual differences, usability, and consumer segmentation.

Επικοινωνία


Συμμετοχές
Βασίλης Κουτσαβλής, T: 210 6617777 (εσωτ. 129), Ε: [email protected]
 
Χορηγίες
Άννα Γυπαράκη, Τ: 210 6617777 (εσωτ. 152), Ε: [email protected]
Σπύρος Λεοντάρης, T: +30 210 661 7777 (εσωτ. 215), E: [email protected]
 
Περιεχόμενο
Χρύσα Δέμη, Τ: 210 6617777 (εσωτ. 171), Ε: [email protected]

BOUSSIAS

  Κλεισθένους 338, 15344, Γέρακας, Αττική, Ελλάδα
  +30 210 6617777
  +30 210 6617778
  www.boussias.com